Privacy Policy

This website is owned and operated by Mexichem Specialty Compounds. Here at Mexichem Specialty Compounds, we recognize that many visitors to our site are concerned about the information they provide to us and how we treat that information. Our Privacy Policy addresses those concerns. We may update the Policy from time to time, so please check in occasionally.

Mexichem Specialty Compounds makes this Privacy Policy available for the Users of its website to define the scope and treatment conditions on the use of your Personal Data and to maintain control and dispose of such Personal Information. By visiting this website you are accepting and consenting to the practices described in this Privacy Policy.

1. Personal Information Collected and Sensitive Information.

If you as an employee, user and/or visitor of this website choose to register and/or provide Personal Information on the forms, sites or other media managed by Mexichem Specialty Compounds, this will be treated as an acceptance of the use of such information in accordance with this Privacy Policy.

As part of our registry of clients, suppliers, business partners, contributors, financial institutions, debtors, creditors and corporate communications, certain sensitive information regarding your personal identification can be collected and used. The information may include, but it is not limited to, the following:

Full name, address, telephone number or e-mail address, company, username and password, among other information.

With regard to each of your visits to this website we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); content you have viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

Mexichem Specialty Compounds is committed to using the aforementioned information under strict security measures, always trying to guarantee its confidentiality.

2. Purpose of Processing of Personal Information.

The Personal Information collected by Mexichem Specialty Compounds can be used, among others, for the following purposes:

To sell the products and services offered by Mexichem Specialty Compounds, Mexichem, its affiliates and/or subsidiaries;
To attend our customers and suppliers requirements: to process and manage returns, invoices, payments, discounts;
To comply with obligations from agreements and/or contracts, and notify any relevant situation related thereto;
To comply with laws, regulations or requirements made by the authorities, when we are required to protect the public interest, law enforcement and judicial procedures;
To comply with labour services and obligations of Mexichem’s affiliates or subsidiaries;
To attend job applications;
To provide and inform about services or products requested by you;
To evaluate the quality of our products and services;
To comply with our processes of corporate internal and external communication and broadcasting;
To make market research; and
To contact you for any matter regarding our products and services or this Privacy Policy.

Mexichem Specialty Compounds does not usually seek sensitive information of Personal Information, understanding that this sensitive information to be about racial or ethnic origin, health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions and sexual preferences, but in the case where for some reason such sensitive information should be required, we will require the explicit written consent to collect and use of such information if applicable.

We do not market, sell or rent your personal information to third parties, however we may share your personal information with any member of our group, which means our subsidiaries and our ultimate holding company and its subsidiaries.

We may also disclose your personal information in order to comply with any legal obligation, or in order to enforce our terms and conditions, any other agreement, to protect the rights, property, or safety of Mexichem Specialty Compounds, its associated companies, our customers or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data, transmitted to our site; any transmission is at your own risk.

If you do not wish for Mexichem Specialty Compounds and its affiliates and/or subsidiaries to use your information for publicity, marketing, corporate communications and market research, you can revoke your consent by emailing us at:

3. The Use of Tracking Technology throughout our Website.

We do warn you that Mexichem Specialty Compounds, Mexichem or its internet providers may use “Cookies”, “Web Beacons” and other technologies on our website that monitor your behaviour as an internet user. We use these tools so we can provide you with better service while you are navigating within our website.

The personal information that we obtain from these tracking technologies are the following: the browser you use, server name, IP address, date time and length of navigation within internet and in our website, sections consulted and pages accessed when you are visiting our website.

4. Exercising ARCO Rights.

You have the right to know what personal information we have on you for our use, and its conditions of use (Access). It is also your right to request the correction of your personal information in the event that the same has not been updated, is incorrect or incomplete (Correction). You have the right to ask us to remove your information from our registries or databases when you think it is not being used in accordance with the principles, duties and obligations, and you may oppose the use of your personal information for specific purposes (Opposition). These rights are known as the ARCO Rights.

5. Revocation of Consent and limitation of use or disclosure.

You can, at any time, revoke the consent you have granted to us for using your personal information.

In order to do this, it is necessary that you send an e-mail to the following address:, request the corresponding form and follow the procedure that will be sent back to you.

However, it is important that you keep in mind that we will not always be able to immediately handle your request to conclude the use of your personal information, since it is possible that due to some legal obligation we might be required to continue using your personal information. You should also consider that for certain purposes the revocation of your consent will mean that we will not be able to continue providing you with the service that you have requested of us.

Our website may, from time to time, contain links to and from the websites of our partner networks, associated group companies, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check such policies before you submit any personal data to these websites.

6. Changes to the Privacy Policy.

In the case there is any change regarding this Privacy Policy, Mexichem Specialty Compounds will communicate it in a timely manner through the website:

We reserve the right to change this Privacy Policy at any moment. Please check back frequently to see any updates or changes to our Privacy Policy.

7. Applicable laws and jurisdiction.

The laws and regulation of different countries can impose different requirements (and even conflicts) on the Internet and the protection of information.

Mexichem Specialty Compounds understands the importance of protecting children’s privacy in the internet. This Website, covered by the herein Privacy Policy, is not designed for or intentionally targeted at children. It is not Mexichem Specialty Compounds's policy to collect or maintain children's information.


Date of the last update to the herein Privacy Policy: August 1st, 2015.